Frequently Asked Questions

Booksi membership benefits and savings

Booksi Members enjoy unlimited reservations and will save up to 50% on hotels and significant savings on cruises, home rentals, car rentals, flights, activities, and more. In some cases, even free room upgrades at certain participating hotels.

Premium Members most especially enjoy bigger savings, secure Lifestyle access, and more reward credit opportunities.

What does a Premium membership offer?

Premium Booksi Members have the exclusive benefit of getting Lifestyle access, which offers luxury residences and airport transfers, and lounges available worldwide. A quick search will locate available inventory near you. Access to over 400,000 private homes for rental is an additional perk of the Premium Level.

Premium Members also have exclusive access to Discount Weeks, which have heavily discounted offers in luxury condos around the world. Lastly, more reward credit opportunities are provided to premium-level members. Premium members also receive a Bonus Vacation as an additional benefit.

How long is the free trial? What happens after the trial is over?
Trialing Booksi Members have a one-time 3-day free trial period. After the free trial, a trialing member will be auto-enrolled in the paid membership selected during signup.

To avoid being charged after the trial ends, the membership account must be canceled on the My Account page.

Are there blackout dates?
Booksi Members have access to over 1 million hotels and vacation home rental inventory with no black-out dates. Availability will depend on the actual property specified.
How much does it cost to be a Booksi member? How do I know what membership level I have?

To be a Booksi member, you have the option to choose from a Basic or Premium level membership billed either monthly or annually. Membership fees range from $7.95 to $199. Log in to your account at members.booksi.com to check your membership details.

Can I upgrade my membership anytime? How do I renew my membership?

Members have the option to upgrade their current lower membership level and billing plan to a higher one at any given time. You can do this via our website or by emailing us at https://booksi.com/contact-us. Memberships automatically renew unless canceled prior to the next renewal date. Check your account details for more information on the latter.

How do I cancel my membership? What is your refund policy?

You may cancel your membership at any time. Sign into Booksi account; scroll down to Account Subscription & Billing and click on 'Cancel My Subscription'.

Canceled Booksi Membership subscription within 30 days from signup will be refunded while canceled subscriptions outside of the the initial thirty (30) day period will not be eligible for a refund.

By canceling your subscription, you will no longer have access to Booksi Member benefits and relinquish any Referral and/or Sign-up Credits and Loyalty Points earned. Cancellations are final and will require you to re-sign up to be a Booksi member again.

Visit our Terms of Use for more detailed information.

How can I update my payment information?
Booksi Members are able to manage or update their payment details under the My Account page once logged in.
What currency do you charge in?

Membership subscriptions are paid in USD while bookings are charged in the currency set by the member in his or her account. The preferred currency for bookings can be changed at any given time or as needed.

How do I get reservation-related assistance?

Booksi Members can log in and navigate to the My Account page and click View Reservation to view the reservation details for the contact information of the reservation services department. The same information is available in the confirmation email sent after booking.

The cancellation and refund policy of a reservation will vary depending on the terms & conditions set forth for each reservation. Members will need to read and agree to the terms & conditions/cancellation policies prior to booking.

Which providers do you work with?

A list of the car rental and airline providers we currently work with to date is shown in your members' area for your reference.

What is the cancellation/refund policy? (hotel, home, car rental, activities)
The cancellation and refund policy will vary depending on the terms & conditions set forth for each reservation. Members will need to read and agree to the terms & conditions/cancellation policies prior to booking.
How can I contact you / Speak with an agent?

Our call center is currently restricted to reservation inquiries only. For questions, details, or help regarding reservations, you will have contact information made available to you on your confirmation.

For any membership or general inquiries, please create a support ticket by filling out our contact form at https://booksi.com/contact-us.

Inquiries will be responded to in the order they are received. Please note that we suggest receiving a response to your initial inquiry and adding any additional questions to that thread before requesting further information via additional support tickets.

How does your Price Guarantee work?

You will notice that we have specific deals where we offer a GUARANTEE to be the best price available OR you receive 110% of the difference. You will notice when searching our platform that certain deals will display this guarantee which represents our PRICE GUARANTEE offer. Please see our terms and conditions page for exact qualifying details for this offer and how to make any claims.