Customer Support
Want to find your answer quickly? Click here for our FAQs
Want to find your answer quickly? Click here for our FAQs
FREQUENTLY ASKED QUESTIONS
Are there blackout dates?
How do I book my travel dates?
Booksi special offers work by providing maximum flexibility with up to 18 months to set your travel dates. Upon purchasing your special offer, you will receive your log in credentials via email and SMS where you can set your travel dates.. Our inventory is fantastic and we are super confident that we will be able to offer you the dates that you will require. However, for your peace of mind, we do offer a 7 day full money back guarantee so that if your dates are in fact not available, you are able to claim a full refund. Our offers have NO Black Out dates. However, these deals work on a first come first served basis. Due to the huge discounts that are offered, we do suggest to book your dates as soon as possible to ensure you get the inventory you would like especially for high demand seasons and holidays.
Why are Booksi packages up to 83% off?
We can assure you that our special offers are 100% real! Booksi has traveled over 1 million customers and has over 3600+ Verified Past Customers reviews on Sitejabber, a 3rd party review site. Booksi has a consumer rating of 4.67 stars out 5 Stars and ranks # 5 out of all Travel Sites in the world! https://www.sitejabber.com/reviews/booksi.com
What is the Resort Preview Rate?
Here is a short video of Booksi customers explaining their experience with the Resort Preview while on their vacation.
Am I eligible for the promotional price?
Here is a short video explaining why Booksi's vacations are up to 83% off
Verified Customer Reviews
Booksi has traveled over 1 million customer and has In fact, Booksi has over 3600+ Verified Past Customers reviews on Sitejabber, a 3rd party review site. Booksi has a consumer rating of 4.67 stars out 5 Stars and ranks # 5 out of all Travel Sites in the world
https://www.sitejabber.com/reviews/booksi.com
What is included the all inclusive packages?
Booksi exclusive all-inclusive packages in Mexico, Dominican Republic, Jamaica, Costa Rica, and Panama. The all-inclusive packages include luxury accommodations, unlimited meals, alcohol and use of the resort amenities. Airfare and transportation are not included. Booksi customers on average save over $2000 on our all-inclusive travel packages when compared against other travel sites like Expedia and Booking. The cost of the all-inclusive package is NOT per person, it is for the entire stay for 2 adults and in most cases 2 kids. The specific hotel offer will specify if kids are included.
Is the cost per person?
How do I get reservation-related assistance?
Can I buy extra nights to extend my stay?
What is included in the offer?
Are there any hidden fees?
What is the refund policy for the vacations?
What happens if I don’t call to verify my booking within the 15 minutes suggested at the time of booking my dates?
Is my vacation transferrable to family and friends?
How do I reserve my travel dates?
At the time of purchase, you will receive a confirmation email with booking instructions outlining exactly how to request your preferred dates for the vacation. Please check if you have received this both in your inbox and please also check your junk box. You can also go directly to https://access.booksi.com/ and login where you will see the “Book Reservation” tab at the top of the screen. Follow this link where you will gain access to any and all vacations that you have activated in the “My Reservations” section. From here you will be given the option to select your dates for each.
What is the Advance Booking Notice?
How do I see hotel availability before buying the offer?
Who Is Monster Reservations Group?
Do your vacations include airfare/transportation?
What is the Pet Policy?

You have not yet selected travel dates. Please click on "Book Reservation" and login to select dates.

You have set your travel dates. For customer service or to change your travel dates call 1-844-305-9001.
Call Center Hours
Mon - Sat 8AM - 9PM EST
Sun 8AM - 5PM EST

You have not yet selected travel dates. Please click on "Book Reservation" to select dates or call 1-844-211-9332 for immediate customer service.
Call Center Hours
Monday - Saturday 9AM - 9PM EST
Sunday 9AM - 7PM EST

You have set your travel dates. For immediate customer service please call 1-844-211-9332
Call Center Hours
Monday - Saturday 9AM - 9PM EST
Sunday 9AM - 7PM EST

Your travel dates are not yet chosen for this reservation. Please contact Booksi when you're ready to select your travel dates at 1-844-211-9332
Call Center Hours
Monday - Saturday 9AM EST - 9PM EST
Sunday 9AM EST - 7PM EST